Refund policy

Returns

You may return new, unused, and unopened products within 30 days of delivery for a full refund; however, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.

Exchanges

If your order is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

Refunds

We ship all orders within 1 business day, with delivery usually 2-7 business days (depending on the location). All orders are shipped with Australia Post, and we will email you a confirmation email. If there is a problem with your order, if you have not received it, or it is damaged, please contact us immediately at [email protected]. You must contact within a day or two in order to have the issue rectified. You agree that there might be some taxes depending on your location.

Additional Information

For any questions regarding returns or shipping information, please contact us at [email protected]